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Government digital service delivery, made easy.

Streamline the journey through public services - an accessible, and connected experience designed for everyone.

  • One app for all government programs and interactions

  • Eliminate the overhead of custom software

  • Digitize a program in days, not months

  • Improve efficiency and cut operational costs

  • Enhance policy making with new analytics

What if there was one place citizens could go to access any government program? 

These days, people expect more from their public services: instant access, intuitive tools, and seamless digital experiences.

Most commercial software falls short for government, leaving program areas to build or customize their own solutions. This results in citizens needing to navigate multiple apps, websites, and logins - a frustrating, confusing, and disconnected public service experience.
 

That’s where we come in. From one place, citizens can locate any government program and complete any administrative action they need - whether it's checking their eligibility, applying for a program, updating their personal information, and much more.

This isn’t just digitization – it’s transformation.

Provide a better digital experience for citizens

From applications to appeals, and account updates to address changes, interacting with government programs should be easy for everyone. Offer citizens a consistent, accessible, connected, and personalized digital experience across all public programs and administrative actions. In five steps, citizens are guided from start to finish, ensuring you receive everything required to move their request forward:

1

2

3

Locate

Being able to find and discover programs is core to building accessible public services. Programs offered by all levels of government are readily available and easy to locate.

Qualify

Understanding what criteria must be met in order to access a program and complete a task, should be effortless and straightforward.  Eligibility is quickly determined simply by answering a few clear questions.​

Prepare

Assembling a submission doesn't need to be onerous. Multiple forms are combined, answers are pre-populated, and attachments and payments can be added.

5

Submit

Getting a submission to the right place offers peace of mind that it will be processed. A single-click sends the right information to the right team, while clear guidance is provided if submitting can't be done online.

4

Review

Checking submissions for completeness eliminates delays and unnecessary follow ups. A final check ensures you will receive a complete and accurate submission - no more missing documents or information.

Meet Anna, a single mom struggling with the rising cost of living.

From one place, Anna finds support programs offered by all levels of government that she didn't know existed. By answering a few simple questions, she learns that she qualifies for subsidized childcare and rental assistance, and submits her applications directly to both programs.

Digitize your program with ease

We do the heavy lifting to bring your entire program online and make it available to citizens - eligibility criteria, forms, tasks, and workflows:

1

Share your details

Walk us through your program and the information you need from citizens. No requirements gathering or preparation of technical documentation needed.

2

Let us handle the digitization

Focus your attention on service delivery while our team transforms your program. In just a few days, everything is ready for you to review and launch.

3

Offer a consistent experience

Through our accessible app, citizens can explore your program, check their eligibility in real time, and submit information directly to your team.

4

Receive complete submissions

Receive submissions, with information formatted exactly as you need. Citizen information can be integrated with the tools your team already use.

A smarter solution for you

For the first time ever, there’s an off-the-shelf solution built specifically for government, focused on the entire citizen service journey. Stop spending time and money on software thats contributing to a digital experience that doesn't serve citizens.

 

Modernize your program with a solution that improves operations and helps you focus on what matters most: helping your community.

  • Gain actionable insights from new data sources

  • Save money with off-the-shelf software

  • Fast-track your program's digitization

  • Free up staff time for better service delivery

  • Strengthen public trust in government

  • Optimize processes with automated workflows

  • Maintain data reliability and quality

  • Avoid ongoing software maintenance

Safeguard citizen data

Maintaining the privacy and security of users' personal information is at the forefront of every decision we make. Personal information is treated with the respect it deserves, ensuring every interaction is safe, secure, and compliant.

  • All personal information is encrypted in transit and at rest

  • Multi-factor authentication protects personal information

  • The personal information saved and shared is chosen by the user

  • Partitioned databases in Canadian data centres store personal information

  • Users can view, audit, and delete their personal information at any time

Multi-factor Authentication

End-to-end Encryption

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PIPA/PIPEDA Compliant

Finally, a solution designed to serve both you and the public.

The simple, accessible, and connected digital experience you want is within reach —let us show you how quick and easy it can be.

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